Zstreet Road -Thamel, Kathmandu, Nepal
Last Updated: August 17, 2026
Welcome to Nepal Tour & Treks.
These Terms and Conditions govern the use of www.nepaltourntreks.com and the travel, trekking, tour, accommodation, transportation, and related services offered by Nepal Tour & Treks.
By accessing our website, submitting an inquiry, making a booking, or using our services, you acknowledge that you have read and understood these Terms and Conditions.
Please read them carefully before making a booking.
Nepal Tour & Treks is a travel and tourism service provider based in Thamel, Kathmandu, Nepal.
Through our website, we provide information and services related to:
Specific inclusions and exclusions depend on the package selected by the traveler.
You may use our website for legitimate purposes, including researching destinations, viewing tour and trekking packages, submitting inquiries, and requesting travel services.
You agree not to:
We reserve the right to restrict access to our website where necessary to protect our website, customers, or business.
We make reasonable efforts to ensure that information displayed on our website is accurate and current.
However, travel conditions in Nepal can change quickly.
Tour or trekking information may change because of circumstances including:
Photographs and descriptions on our website are provided for general information and illustration.
Actual experiences, views, accommodation, transportation, weather, and local conditions may differ.
A website inquiry alone does not necessarily constitute a confirmed booking.
A booking is considered confirmed only after the required booking procedure has been completed and Nepal Tour & Treks has provided confirmation.
Depending on the package, we may require:
You are responsible for ensuring that information supplied to us is accurate.
Prices displayed on our website may be stated in USD, NPR, or another specified currency.
Prices may depend on:
A price displayed online may be subject to confirmation before booking.
If a package has been customized, the final price will be based on the agreed itinerary and included services.
Payment requirements may differ depending on the tour, trek, or travel service.
Customers will be informed of the applicable:
A booking may not be considered fully confirmed until the required payment or deposit has been received.
Any bank, card, transfer, payment-gateway, or currency-conversion charges may be the customer’s responsibility unless specifically stated otherwise.
If you need to cancel a confirmed booking, you should notify Nepal Tour & Treks as soon as possible.
Cancellation charges may apply.
The amount refundable, if any, may depend on:
Certain payments may be non-refundable once they have been paid to hotels, airlines, government authorities, permit offices, transportation providers, or other service providers.
The specific cancellation conditions communicated during your booking will apply where applicable.
Refund eligibility depends on the circumstances of the cancellation and the services already arranged.
Approved refunds may exclude:
Processing times may vary depending on the original payment method and third-party financial institutions.
Requests to change:
should be submitted as early as possible.
We will make reasonable efforts to accommodate requested changes, but changes are subject to availability and may result in additional costs.
Travel and trekking in Nepal can be affected by unpredictable circumstances.
For safety or operational reasons, Nepal Tour & Treks may modify an itinerary when reasonably necessary.
Changes may be required because of:
Where possible, we will attempt to provide a reasonable alternative.
Traveler safety will remain an important consideration when making itinerary decisions.
Mountain and domestic flights in Nepal may be affected by weather and operational conditions.
Flights to destinations such as mountain regions can sometimes be delayed, rescheduled, diverted, or cancelled.
Nepal Tour & Treks cannot guarantee airline schedules.
Additional costs resulting from flight delays or cancellations, including additional accommodation, food, transportation, or alternative arrangements, may be the traveler’s responsibility unless otherwise agreed or covered by the relevant provider.
Travelers are responsible for ensuring that they possess valid travel documentation.
This may include:
We may assist with certain permits or provide general travel information, but travelers remain responsible for meeting applicable immigration and entry requirements.
Passport and visa rules can change, so travelers should verify current requirements before departure.
Certain trekking areas in Nepal require specific permits or entry documentation.
Depending on the itinerary, these may include conservation-area permits, national-park permits, restricted-area permits, or other governmental permissions.
Where a permit is included in a package, Nepal Tour & Treks may request passport information, photographs, or other documents necessary to obtain it.
Permit fees already paid to authorities may be non-refundable.
We strongly recommend appropriate travel insurance, particularly for trekking and adventure activities.
Depending on your itinerary, suitable insurance should consider coverage for:
Travelers are responsible for understanding the terms and limitations of their own insurance policy.
Trekking and adventure travel may involve significant physical activity.
Some itineraries may involve:
Travelers are responsible for considering whether they are physically prepared for the selected activity and for seeking professional medical advice when appropriate.
Travelers should inform us of relevant requirements that may materially affect travel arrangements where necessary for us to provide the requested service safely.
High-altitude trekking carries inherent risks.
Altitude-related illness can affect travelers regardless of age or previous trekking experience.
Guides may recommend rest, descent, route modification, evacuation, or other action when necessary for safety.
Travelers are expected to follow reasonable safety instructions from guides and local authorities.
No itinerary should take priority over a traveler’s immediate safety.
Travelers are expected to:
Serious misconduct or repeated disregard of safety instructions may result in termination of services where reasonably necessary to protect the traveler, other participants, staff, or local communities.
Accommodation standards vary depending on location and package.
Kathmandu, Pokhara, Chitwan, and other major destinations may offer a broad range of hotels, while remote trekking regions may provide simpler lodges or teahouses.
Facilities shown in photographs or descriptions may vary because of:
Where a specific property becomes unavailable, a reasonably comparable alternative may be arranged where possible.
Where included in the package, Nepal Tour & Treks may arrange guides, trekking staff, porters, drivers, or other local personnel.
Travelers should treat all staff respectfully.
Guide or porter arrangements may be changed where necessary because of illness, availability, safety, logistics, or other reasonable operational circumstances.
Some components of your trip may be provided by independent third parties, including:
These providers may operate under their own terms and conditions.
Nepal Tour & Treks will make reasonable efforts to coordinate services but cannot control every action or operational decision of independent providers.
Nepal Tour & Treks cannot guarantee performance of an itinerary when travel is prevented or materially affected by extraordinary events beyond our reasonable control.
Such events may include:
In such situations, we will make reasonable efforts to assist travelers and identify practical alternatives.
Additional expenses resulting from such events may be the traveler’s responsibility, depending on the circumstances and applicable booking arrangements.
Nepal Tour & Treks will provide its services with reasonable care.
However, to the extent permitted by applicable law, we are not responsible for losses arising solely from events outside our reasonable control or from the independent actions of third-party providers.
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
Travel and adventure activities inherently involve risks, and travelers should carefully consider those risks before participating.
Text, photographs, graphics, logos, package descriptions, itineraries, designs, and other original materials published on www.nepaltourntreks.com may be protected by applicable intellectual-property laws.
Unless otherwise stated, content owned by Nepal Tour & Treks may not be reproduced, republished, commercially distributed, or copied for commercial purposes without authorization.
Third-party trademarks, photographs, or materials remain the property of their respective owners.
Our website may contain links to third-party websites.
These links may be provided for convenience or additional travel information.
Nepal Tour & Treks does not control independent third-party websites and is not responsible for their content, security, availability, privacy practices, or services.
Use of third-party websites is subject to their own policies and terms.
Our website uses or may use advertising services, including Google AdSense.
Advertisements displayed on the website may be provided by Google or other authorized advertising partners.
The appearance of an advertisement does not necessarily mean Nepal Tour & Treks endorses the advertiser, product, or service.
Advertising and related data practices are further explained in our Privacy Policy.
Your privacy is important to us.
Our collection and handling of personal information, website analytics, cookies, and advertising technologies are described separately in our Privacy Policy.
By using our website, you should also review the Privacy Policy available on www.nepaltourntreks.com.
If our website allows reviews, comments, testimonials, or other user-submitted content, users are responsible for what they submit.
Users should not submit:
We may moderate or remove content where reasonably necessary to protect the website or comply with applicable requirements.
We aim to keep our website available and functional.
However, uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of:
We may update, modify, or discontinue website features when reasonably necessary.
Nepal Tour & Treks may update these Terms and Conditions periodically.
Changes may be made because of:
The Last Updated date at the top of this page indicates the latest version.
For an existing confirmed booking, any specific written terms agreed at the time of booking may also apply.
These Terms and Conditions are governed by the applicable laws of Nepal, subject to any mandatory consumer rights or other legal protections that may apply.
Disputes relating to our services should first be raised directly with Nepal Tour & Treks so that reasonable efforts can be made to resolve the matter.
Where legal proceedings are necessary, jurisdiction will be determined according to applicable law.
For questions regarding these Terms and Conditions, bookings, cancellations, or our travel services, please contact:
Address: Z Street, Thamel, Kathmandu, Nepal
Phone: +977 9861779840
Email: info@nepaltourntreks.com
Website: www.nepaltourntreks.com
By accessing www.nepaltourntreks.com, submitting a booking request, or purchasing services from Nepal Tour & Treks, you acknowledge that you have had an opportunity to review these Terms and Conditions.
We encourage all travelers to carefully review their specific itinerary, inclusions, exclusions, payment requirements, cancellation conditions, and travel requirements before confirming a booking.